FAQ

1181 S. Rogers Circle,
Unit 20 Boca Raton, Florida,
33487, U.S.A.

GENERAL EVERVUE FAQ

Q: What is the difference between an Evervue TV and a regular TV?

A: Unlike regular TV’s Evervue is a completely waterproof television... (click here)

  • Unlike regular TV’s Evervue is a completely waterproof television. There are no electronic components exposed to water or moisture.
  • Due to our strong IPX waterproof industry rating our TV’s are guaranteed to have the same lifetime span as a regular television.
  • Exposing a regular TV to water and moisture in a bathroom will not pass local safety regulations and the electronic components will rust and/or become damaged.


Q: Can I connect the Evervue TV like any other TV?

A: Unlike regular TV’s Evervue is a completely waterproof television... (click here)

  • Yes, all Evervue TV’s come standard with the same inputs as a regular TV. The Evervue TV can be connected to DVR, DVD, and VHS systems, or you can connect an antenna to receive local channels.
  • Standard is also the HDMI input which allows you to connect the TV to a Blue Ray player so that you may enjoy all your favorite movies in High Definition.


Q: Do the Evervue SP and BN come complete with a wall box and everything I will need?

A: Yes, all Evervue TV’s come with... (click here)

  • Yes, all Evervue TV’s come with everything you will need for assembly including the wall box.


Q: Can I connect external speakers to the Evervue TV?

A: Yes, all Evervue TV’s come standard with audio outputs that... (click here)

  • Yes, all Evervue TV’s come standard with audio outputs that allow you to connect extra speakers.
  • The Evervue BN and MT models come standard with built in speakers and the Evervue SP model comes standard with the included external speakers.


Q: Are the speakers waterproof?

A: Yes, all our offered speakers are completely waterproof... (click here)

  • Yes, all our offered speakers are completely waterproof. Our Splash external speakers included with the SP model and the built in speakers for the BN and MT are all completely waterproof, using Mylar materials that are fully water resistant.


Q: Is the housing of the Evervue TV rust proof?

A: Yes, the housing is powder coated and made of aluminum, making it... (click here)

  • Yes, the housing is powder coated and made of aluminum, making it completely rust proof and resistant to water, steam and moisture.


Q: Can I control a DVD or DVR player with the Wave remote controller?

A: Yes, the Wave remote controller allows you to control... (click here)

  • Yes, the Wave remote controller allows you to control the TV, DVR, DVD or satellite setup box. Up to 3 devices from a single water proof remote control.


Q: Can the screen fog?

A: No. The warmth of the TV radiates through... (click here)

  • No. The warmth of the TV radiates through the front side of the TV screen making the Evervue TV completely fog-free.



MIRRORVUE FAQ



Q: Can I install the MirrorVue in a bathroom?

A: Yes. We offer fully waterproof MirrorVues that work great... (click here)

Yes. We offer fully waterproof MirrorVues that work great in showers or next to bathtubs. These mirror TVs come in a 15.6”, 22” and 32" screen and boast an IPX6 waterproof rating. They also feature two MISCO waterproof external speakers.


Q: What is the difference between Silver Mirror and Tinted Mirror?

A: The main difference is the reflection.... (click here)

The main difference is the reflection. Silver is recommended for use in bathrooms, restrooms as well as darker locations. The Silver mirrors reflect more light than our Tinted mirrors. In well-lit places and for use in living rooms, offices and restaurants, Tinted mirrors are often preferred.


Q: How do I mount the MirrorVue to the wall?

A: Each MirrorVue comes with mount rails... (click here)



Each MirrorVue comes with mount rails on to the back of the mirror that allows you to locks tightly with the mounting strip that you attach to your wall. Depending on the size of your MirrorVue, there will be up 2 or 4 mounting strips to secure your mirror. The overall thickness of the MirrorVue, including the mirror glass is 1.5" (36mm).

Click here to download the Installation Manual


Q: What makes MirrorVues such a premium mirror TV?

A: We use a special mirror glass that's unlike other mirror TVs... (click here)

We use a special mirror glass that's unlike other mirror TVs. Our mirrors allow the TV to be clearly visible through the glass when it's on, but invisible when it's off. In addition, our ultra-slim LED HDTV makes our MirrorVue one of the thinnest and sleekest designs in the industry and suitable for a variety applications.


Q: Is our mirror glass strong?

A: Only MirrorVue offers a tempered mirror glass. By using this special... (click here)

Only MirrorVue offers a tempered mirror glass. By using this special technique, we can create a stronger and safer product without reducing the quality of the TV picture. Tempering the glass also gives our MirrorVues a scratchproof surface that can be easily cleaned with all common household cleaning products.


Q: Can I order my MirrorVue in any size and shape?

A: Yes. In addition to our standard sizes, we can offer... (click here)

Yes. In addition to our standard sizes, we can offer round or oval shapes on request. We can even create a MirrorVue to cover an entire 8' x 15' (248cm x 480cm) wall. Send us your specifications and we will be more than happy to advise you on how it can be made.


Q: If there is something wrong with the TV, what do I do? Can I return my TV?

A: All MirrorVue's come with a standard In factory 2 year warranty... (click here)

The TV unit is secured with an aluminum frame in the back of the mirror that you can slide and take out very easily. All MirrorVue's come with a standard In factory 2 year warranty. All MirrorVue's are subject to a limited return policy. Only standard (non custom) MirrorVue orders can be returned for a refund and only within 7 days of receipt.


Q: Do you ship worldwide?

A: Yes! We can ship our MirrorVues anywhere in the world, since... (click here)

Yes! We can ship our MirrorVues anywhere in the world, since MirrorVues support the different worldwide broadcasting TV systems, they can be used in virtually any country.


Q: Return/Refund/Cancellation Policy?

A: If the order is canceled while in production... (click here)

All MirrorVue customized orders are non-refundable. If the order is canceled while in production a 30% production fee will be applied and the remainder will be refunded. Because this is a specially crafted product we give each customer an estimated delivery time. Due to the fragility and specialty of the product unexpected delays may occur causing delivery times to be extended, the same refund/production policies apply to all non-delivered or delayed orders.

Due to computer display variances, all materials used in making our MirrorVue and DecoVue products may appear slightly different color on our website than they do in person. For a nominal fee, we offer samples of all materials used in the making of these products. MirrorVue and DecoVue products are fully customized, non-refundable purchases. Order cancellations or returns based on slight color differences are not accepted.

Damage Policy:

All MirrorVue orders must report any in transit damages of the product within 24 hours of receipt and must include pictures of the defective units otherwise we cannot accept the damage claim. Each MirrorVue order comes with stickers inside and outside the box requesting the items be checked immediately upon receipt.

Warranty:

All MirrorVue orders (custom and standard) come with a 2 year in factory warranty. For warranty claims the customer must ship the warranty item, freight pre-paid and we will repair/replace according to the warranty and ship to the original order shipping address at our expense.